General Item Shipments Policy


1.Packages are generally dispatched within 2 days after receipt of payment and are shipped via DHL,UPS,ePacket,Economy International Shipping with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

2.Important note.Items shipped by Economy International Shipping,reach most countries within 10 to 20 days.But to RUSSIA will takes over 20days as for LOCAL CUSTOMS CHECKING delay.If you don’t receive the item after 25 days,please contact us, we’ll investigate and solve the delivery problem.About Delivery time (For reference only).

NOTE: THERE ARE THREE WAREHOUSES WE USE :Chinese Warehouse; EU Warehouse; USA Warehouse.

astrosoar shipping

3.Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.Boxes are amply sized and your items are well-protected.

Where can we deliver the package to?

We can ship to most countries in the world.

Countries not shipped to include: South Sudan, Palestine.

Click the button on the website of each product then you can see if this product can be delivered to that destination country.

What shipping methods are offered, and what are the respective shipping times?

We have 4 different shipping methods: unregistered, registered, priority line and expedited shipping.

In addition, the standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping times (Hong Kong and our Warehouses).

What is the shipping cost?

The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.

Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.

About customs tax

Taxes may apply for imported goods/services and is regulated by the country law. AstroSoar is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.